(Senior) Quality Consultant - Electrical

Summary

Lidl & Kaufland Asia are hiring Senior Quality Consultant / Quality Consultant to join our quality assurance power tools team. The successful candidate will be responsible for below tasks,

•    Liaise on issues and product requirements related to the 3rd party laboratory testing in Europe, Asia and USA of related product groups

•    Support the Quality Assurance, Merchandising and Production Team on all product and quality requirements of related products.

•    Provide support and direction to the team

What you'll do

•    Ensure sample inspections/testing and reports are completed within target time

•    Responsible for arranging samples to be sent to external warehouse or testing laboratory once evaluation completed, ensure samples organized on shelves or allotted area

•    Carry out checks on artwork i.e. packaging\manuals\labelling

•    Initiate the product certification process with testing laboratories (e.g. GS mark, Quality Test Marks etc.) 

•    Deal with (In-line) comments from Head Office – check, review and propose response, where applicable

•    Arrange and assess retest once the improved sample is available

•    Clarify the testing issues with external laboratory

•    Review and discuss (where applicable) CAP report with Production Team and suppliers

•    Advise/discuss with the superior the critical and major issues related to projects

•    Ensure all critical and major issues in own area being raised and discussed; seek further advice from appropriate team members

•    Handle laboratory test quotation issues and discuss with the superior for confirmation

•    Create test failure analysis and communicate recommendations to suppliers

•    Ideate product improvements and present them to relevant stakeholders

•    Maintain a positive communication culture with all stakeholders and act solution oriented

•    Ensure and be able to have face to face discussion with related parties and work on agreed instant solution whenever possible

•    Update and recalculate the testing and production schedule and inform all relevant stakeholders

•    Update the Merchandising Team on safety/quality issues directly related to project particularly causing delays

•    Monitor the schedule and review on the document/report (Test order, sample review report, DCL, Certification)

•    Attend Kick-off meetings

•    Attend weekly Critical Path Management meeting

•    Review and submit shipment release documents to Quality Assurance Manager/Technical Manager for release

•    Develop and train team junior team members

•    Travel is required for this role

What you'll need

•    Minimum of 3 - 4 years of work experience  in a Quality Assurance / QC / Engineer position  

•    Bachelor's degree or equivalent required, Master's degree or equivalent of an advantage in field of engineering, hardgoods or related discipline

•    Fluency in English, Cantonese and Mandarin required, German of an advantage

•    Factory inspection practice in an international sourcing company is an advantage

•    Possess strong technical expertise in hardgoods products

•    Knowledge of work flow of a trading, buying or sourcing office

•    Good understanding of hardgoods mass production manufacturing procedures

•    Experience in 3rd party testing laboratory with Retailer exposure

•    Proficiency in MS Office with advanced Excel skills required, advanced Power Point skills of an advantage

Core competencies / skills:

•    Understanding complex situations and processes

•    Prioritising appropriately

•    Adapting to changing situations

•    Performance-orientated working

•    Quality awareness

•    Building relationships with departments/3rd parties

•    Respecting opinions/values of others

•    Processing/relaying information

•    Investing in employee training & development

•    Motivating employees

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.

 
Market Leading Remuneration Package:

• Double pay and discretionary bonus

• Choice of MPF provider

• Life Insurance

• Medical Insurance

Supportive Environment:

• Rental re-imbursement scheme

• Out-Of-Office leave for important appointments

• In-house training courses

• Training sponsorship scheme

• Health Check

• Vision Check

Work-Life Balance:

• 5 day week

• Competitive Annual Leave

• Charity, Community and Sporting Events