Intern - IT Business Consulting

Summary
The objective of the position is to collaborate with business units and leverage technology to enhance business operations.
What you'll do
The holder of the position is mainly responsible for the following areas in coordination with his / her superior:
• Assess and validate documentation provided by vendors against the actual behavior of live systems (from frontend and backend perspectives)
• Identify discrepancies or missing logic and ensure compliance with requirements
• Collaborate the IT Application Support team to analyze live support cases, ensuring that the documentation is refined and structured to serve as an effective self-help guide for their routine support activities
• Engage with vendors to address documentation inaccuracies or omissions
• Facilitate updates and improvements to align documentation with system functionality
• Work closely with IT Business Solution Experts and IT Quality Assurance team to comprehend their data extraction and reporting requirements
• Design and develop SQL scripts to empower IT Business Solution Experts and IT Quality Assurance team in obtaining precise data for analytical and testing purposes
• Optimize SQL scripts for efficiency and accuracy
What you'll need
• In 3rd or 4th year of university bachelor’s degree program, preferably IT-based or 1 year business analyst or IT related experience
• Technical skills: basic understanding of database and able to write SQL queries
• Advanced Microsoft Office (especially Excel and Visio) and other BPM software skills
• A firm understanding of software development methodologies
• Good organization, interpersonal skills and communication skills
• Self-motivated, analytical-mind and excellent problem-solving skills
• Proficiency in both spoken and written English is a must
What you'll receive
We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.
Market Leading Remuneration Package:
- Choice of MPF provider
- Life Insurance
- Medical Insurance
Supportive Environment:
- Out-Of-Office leave for important appointments
- In-house training courses
- Training sponsorship scheme
- Health Check
- Vision Check
Work-Life Balance:
- 5 day week
- Competitive Annual Leave
- Charity, Community and Sporting Events