Create technical documentations, including instruction manuals, safety / assembling manuals, and quick start guides for a wide variety of consumer goods.
Organise materials and complete writing assignments in accordance with all relevant product standards and countries regulations in the EU, UK, and US.
Create / edit line drawings, sketches, diagrams, OSD screenshots, table / charts to illustrate material.
Align with Merchandising and Quality Assurance teams during the documentation creation and finalisation phases. In terms of on-time delivery and ensuring accuracy of specifications, product assembly steps, and operating procedures of the products.
Understand complex concepts and communicate the information in a way that is engaging and understood by end-users at various technical levels.
Gather feedback on instruction manuals from Quality Assurance team / Testing institutes to improve usability and marketability. Get alignment and execute final changes on instruction manuals to reduce correction loops before and after translations.
Prepare / typeset and review instruction manuals for translation process.
Cooperate closely with Design, Translation and Artwork Team in the fields of graphics, artwork and packaging management based on internal quality requirements.
Build and maintain content / translation library and templates for standardisation purposes.
Assist in proofreading, technical problem solving, reviewing test reports, and communicating with testing institutes if required.