Bringing you quality every day
Job Search Login

Production Support Manager (Electronic / Household)

Apply now
Lidl Asia Pte Limited, Hong Kong, Singapore, Food and Retail, Sourcing, Production, Product Development, Quality, Compliance, Sustainability, Merchandising, Logistics, Cross-Functional, Administration, Careers, Social Responsibility, Textile, Soft Goods, Hard Goods


HQ {amount} km
International Commerce Centre, 1 Austin Road West, Kowloon

Contract Type


Entry Level


Quality Assurance

Reference no.



Lidl Asia are hiring a Production Support Manager to join our Production Support Hardgoods Team. The successful candidate will be responsible to lead and develop a team of quality control specialists (Including 3rd party) who perform in factory inspections and tests on finished products at various stages of mass production.

What you'll do

•    Perform unannounced audits and inspections when requested

•    Work with the Process Improvement team to produce set, comprehensive reports including traffic light reporting of QC team inspections results, non-conformance and activities of suppliers or factories

•    Drive continuous improvement, simplification and efficiencies of the QC processes

•    Effectively communicate and coordinate merchandising team in all quality issues

•    Ensure all production occurs in line with Lidl HK SOP

•    Ensure all production occurs in line with Lidl’s strict Ethical Sourcing Policies

•    Through weekly cross team meetings ensure IAN’s in development are planned in accordance with factory lead times

•    Ensure handover meetings occur for all IAN’s from 2019 selections onwards

•    Ensure PP meetings are conducted in line with factories FOB date lead time for all IAN’s from 2019 selections onwards 

•    Ensure PP meeting agreements / notes are detailed and accurate to ensure production quality is consistent across entire production and uploaded to CBX

•    Preform Product / Progress Risk assessment 

•    Develop and streamline the inspection checklist, defect classification lists and inspection SOP Plans

•    Supervise and review the Product Support Officers’ allocation and inspection procedures to meet on time deliveries

•    Provide manufacturing technical support and establish procedures to reduce manufacturing costs and / or improve quality levels and production efficiency when identified

•    Be responsible for headcount planning, training and personal development of the team (Right place, Right People, Right Time)

•    Notify key stakeholders of any major or critical production and quality issues identified whilst in factory; follow up and close off outstanding CAPs with the supplier 

•    Participate in Kick Off and Quality Assurance meetings, risk assessments, supplier, and third party laboratory meetings as set or requested by the business

What you'll need

•    Diploma or degree in electrical or mechanical engineering or at least 5 years’ experience as a Quality Consultant Supervisor in the required product category 

•    Experience in ISO9000, 6 sigma, LEAN, FMEA, Constant Improvement techniques, Project Management

•    Experience of numerous production methods

•    Good command of both spoken and written English and Mandarin

•    Strong communication skills and computer literacy (Excel, Word, Outlook)

•    A can do attitude with entrepreneurial spirit is a must

•    Frequent travel is required 

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.


Market Leading Remuneration Package:

  • Double pay and discretionary bonus

  • Choice of MPF provider

  • Life Insurance

  • Comprehensive Medical Insurance


Supportive Environment:

  • Rental re-imbursement scheme

  • Flexible work arrangements

  • In-house training courses

  • Training sponsorship scheme

  • Health Check

  • Vision Check

  • Supporting your child’s education with advice from a leading education consultant


Work-Life Balance:

  • 5 day week

  • Competitive Annual Leave

  • Charity, Community and Sporting Events