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Process Improvement Analyst (Production Support Operations)

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Lidl Asia Pte Limited, Hong Kong, Singapore, Food and Retail, Sourcing, Production, Product Development, Quality, Compliance, Sustainability, Merchandising, Logistics, Cross-Functional, Administration, Careers, Social Responsibility, Textile, Soft Goods, Hard Goods


Lidl & Kaufland Asia Pte. Limited | Hong Kong (ICC) {amount} km
International Commerce Centre, 1 Austin Road West, Kowloon

Contract Type

Full Time

Entry Level

Entry Level
Quality Assurance

Reference no.



Lidl and Kaufland Asia is hiring a Process Improvement Analyst to join our Production Support Operation Team. The successful candidate will be responsible for the following duties:

•    Provide performance visibility to the business through data gathering, root cause analysis and performance trending for further improvement

•    Prioritize and implement process change requirements based on the business needs

What you'll do

•    Keep suite of department tools, templates and reports up to date, including daily running and implementation of any change requests

•    Monitor compliance with these tools & drive continuous improvement making changes as business requires 

•    Identify process inefficiencies & bottlenecks supported by data analytics together with its corresponding solution proposal/design/setup to shine the light and draw attention to improvements required by business stakeholders 

•    Assist line manager, Assistant Manager and Senior analyst in monitoring compliance of internal & external stakeholders to SOP’s, ensuring department meets all audit requirements

•    Assist line manager in delivering pipeline of projects & process improvement initiatives as requested

What you'll need

•    University Degree in Supply Chain or Operational Business Administration 

•    >2 years’ experience in a direct sourcing office or model for a sizable company

•    Good command in English, Mandarin & Cantonese

•    Good communication skills & expert level of Microsoft applications like Excel & Power Point. 

•    Good problem-solving mindset & capability to work in project mode in a fast-paced environment are required. Project certification (e.g. PMP) would be a plus.

•    A positive, proactive can-do attitude with entrepreneurial spirit is a must

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems.


Market Leading Remuneration Package:

  • Double pay and discretionary bonus

  • Choice of MPF provider

  • Life Insurance

  • Comprehensive Medical Insurance


Supportive Environment:

  • Rental re-imbursement scheme

  • Flexible work arrangements

  • In-house training courses

  • Training sponsorship scheme

  • Health Check

  • Vision Check


Work-Life Balance:

  • 5 day week

  • Competitive Annual Leave

  • Charity, Community and Sporting Events